Contact
For an existing order, include the order reference and the email you used at checkout.
Use the merchant contact details on your payment receipt.
About Pixelfir
Pixelfir is a small independent shop run by Hallowmade. We don’t manufacture the product ourselves: we chose it and work with a supplier who ships each order after you pay, which is why orders leave in 1–3 business days and take about 10 business days to arrive. A real person reads and answers every message.